Reliability
Always-on connectivity for critical events
Dual Starlink, bonded 5G, conditioned power, and on-call engineers working from tested runbooks to protect payments, production and safety.
"Binnen 5 minuten"
See managed plans
"Binnen 60 minuten on-site"
Sub-2s failover
3-layer power
24/7 NOC
Availability
99.98% SLA
Measured on managed WiFi + uplink bundle.
Failover
Under 2s L3 swap
Automatic cutover between Starlink and 5G.
Power
3-layer
Grid, UPS banks, and generator-ready feeds.
Monitoring
24/7 NOC
Synthetic tests, telemetry, and alerting.
Approach
Reliability built on redundancy, visibility, and discipline.
Each layer is tested on-site before go-live and monitored continuously during the event.
Resilient uplinks
- Dual Starlink with bonded routing.
- 5G/LTE with priority SIMs.
- Wired uplink preferred when available.
Conditioned power
- UPS banks on core + edge.
- Generator-ready cabling and ATS.
- Voltage and temperature telemetry.
Monitoring
- Synthetic reachability checks every 30s.
- QoS and latency per SSID/VLAN.
- On-call escalation within minutes.
Runbooks
- Pre-flight checklists on-site.
- Drills for uplink and power failover.
- Post-incident review within 48h.
Service scope
What our 99.98% SLA covers
- Managed WiFi SSIDs (guest, staff, production) and wired drops.
- Primary + secondary uplinks with automatic failover.
- Power delivery to core networking racks.
- Live monitoring, alerting, and on-call response.
Response targets
| Event | Target |
|---|---|
| Uplink failover | Under 2 seconds |
| Critical incident ack | Under 5 minutes |
| Field dispatch (event hours) | Under 60 minutes on-site |
| Status update cadence | Every 15 minutes |
Detailed SLAs and scopes are finalized per event.
Playbook
How we keep your network live
- Site survey: uplink mapping, power paths, RF plan.
- Pre-flight: burn-in test of uplinks, UPS load test, failover drill.
- Go-live: staged activation of SSIDs and VLANs with validation walks.
- During event: continuous telemetry, synthetic tests, and staffed hotline.
- After action: report with uptime, incidents, and recommendations.
Need a reliability audit for your venue?
We design the uplink, power and WiFi plan and deliver a ready-to-run kit with on-site engineers.